PRIVACY POLICY

Last updated: 9/9/2026

1. Overview

This Privacy Policy describes how LEGACY TRUST FINANCIAL LLC ("LEGACY TRUST FINANCIAL", "we", "us", "our"), collects, uses, shares, and protects information when you visit our website, submit a recruiting application, or communicate with us by email, phone, or text message (SMS).

2. Information We Collect

• Contact information: name, email address, mobile phone number, state of residence.
• Application data: licensing status, experience, areas of interest, resume link, and reasons for interest.
• Consent metadata: timestamp of consent, source page/URL, IP address, user agent, and which boxes you checked.
• Communications you send to us via email, SMS, or phone.
• Standard web analytics (pages visited, device, approximate location).

3. How We Use Your Information

We may use the information you provide to:

• Respond to requests for information about life insurance products and coverage options.
• Contact consumers regarding insurance inquiries, requested information, appointments, applications, and policy or service updates.
• Schedule and confirm appointments and provide appointment reminders.
• Respond to recruiting applications and communicate with prospective agents regarding interviews, onboarding, licensing, and related recruiting activities.
• Communicate by email, phone, and SMS when the individual has provided the appropriate consent.
• Comply with applicable legal, regulatory, and recordkeeping requirements.
• Improve our website, forms, services, and operations.

4. SMS / Text Messaging Program

Program Description: LegacyTrust Financial Group operates an SMS messaging program for consumers who request information about life insurance products and services, as well as applicants and prospective agents who request information about opportunities with our company.

Consumer messages may include responses to insurance inquiries, requested insurance information, appointment scheduling and confirmations, appointment reminders, insurance application updates, and policy or service-related communications.

Recruiting messages may include responses to recruiting inquiries, interview scheduling, onboarding, licensing, and related recruiting communications.

Opt-In: Consumers may opt in to SMS communications by providing their mobile phone number through an applicable LegacyTrust Financial Group web form and affirmatively selecting the SMS consent checkbox before submitting the form. The SMS consent checkbox is not pre-selected, and consent to receive SMS messages is not a condition of purchasing any goods or services.

Applicants and prospective agents may separately opt in through applicable recruiting forms.

Message Frequency: Message frequency varies based on your interaction with LegacyTrust Financial Group.

Fees: Message and data rates may apply.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message from LegacyTrust Financial Group. After receiving your STOP request, we may send a confirmation message and will stop sending SMS messages to that number unless you subsequently opt in again.

Help: Reply HELP to any message for assistance or contact us at chrisg@legacytrustfinancial.us.

Privacy and SMS Consent Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers that perform services on our behalf, such as communications, CRM, hosting, and customer-support providers, solely as necessary to provide those services.

Carriers: Wireless carriers are not liable for delayed or undelivered messages.

6. How We Share Your Information

We share data only with vetted service providers (such as our CRM, hosting, email, and SMS messaging providers) that are bound by confidentiality and process data on our behalf. We do not sell your personal information. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Data Retention

We retain consumer, applicant, communication, and consent records for as long as reasonably necessary to provide our services, respond to inquiries, administer our messaging programs, maintain appropriate consent and opt-out records, and comply with applicable legal and regulatory obligations.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by emailing us at chrisg@legacytrustfinancial.us. To stop SMS messages, reply STOP to any text. To stop emails, click the unsubscribe link in any email.

9. Children

Our site and recruiting program are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18.

10. Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be highlighted on this page.

12. Contact

For questions about this Privacy Policy or our SMS program, contact us:

Email: chrisg@legacytrustfinancial.us
Phone: 760-898-8262
Address:
3806 McAllister Dr., Clarksville, TN 37042